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Site rescue

Fix a Hacked or Broken WordPress Site: Malware Removal and Site Rescue

MagniGeeks takes over WordPress and WooCommerce sites that are hacked, broken after an update, stuck on an old PHP version, or left behind by a developer who is no longer answering. You get a written diagnosis before any fix, a fixed price for the repair, and a site you can safely hand to anyone afterwards.

If the site is down right now, call +91 6371 232 567 during Indian business hours or send the details here with "urgent" in the subject.

The situations we get called about

  • The site is hacked. Spam pages in Google, redirects to other domains, a Google "deceptive site" warning, or the host has suspended the account.
  • The site broke after an update. White screen, a fatal error, checkout stopped working, or the admin will not load.
  • The host is forcing a PHP upgrade and the site throws errors on anything above PHP 7.4.
  • The developer disappeared. Nobody has the passwords, the code is not in version control, and nothing is documented.
  • The site works but nobody dares touch it. Every change breaks something else. Fifty plugins, three page builders, custom code in the theme's functions file.
  • Performance has collapsed. Pages take ten seconds, the database is several gigabytes, the host keeps sending resource warnings.

How a rescue runs

  1. Stabilize. If the site is down or actively compromised, the first job is to get a clean copy running. We take a full backup before touching anything, even a broken site, because the broken state is evidence.
  2. Diagnose, in writing. What went wrong, why, and what it will take to fix. You get this as a document you can share with your host, your insurer or your board. For a hacked site it includes how the attacker got in, because cleaning malware without closing the entry point means doing it again next month.
  3. Fixed-price repair. The scope from the diagnosis, priced. If there are things that should be fixed but are not urgent, they are listed separately so you can decide.
  4. Repair on a staging copy, then deploy. The live site keeps running while we work. For hacked sites we rebuild from clean core and plugin files rather than trying to scrub the infected ones.
  5. Handover. Documented credentials in a password manager you control, the code in a repository you own, a list of what changed, and what we recommend next. Many clients then move to retained maintenance so it does not happen again, but that is a separate decision.

What "fixed properly" means

A rescue done badly makes the next one more likely. Some things we will not do:

  • Run a malware scanner, delete what it finds, and call the site clean. Scanners miss backdoors in uploads folders and database-stored payloads.
  • Suppress errors to make a white screen go away. The error is telling you something.
  • Pin the site to an old PHP or WordPress version as a permanent solution. That is a countdown, not a fix.
  • Replace one page builder's mess with a different builder's mess.

Our own plugins run on tens of thousands of sites, on every hosting setup imaginable, and the support threads for WP Responsive Menu and RestroPress are public. Diagnosing other people's broken environments is a large part of what maintaining those plugins has involved since 2014.

Common questions

How quickly can you start on a hacked WordPress site?

Usually the same or next working day. Send the domain, the host, and what you are seeing. If we cannot start immediately we will say so, rather than take the job and leave you waiting.

What does a WordPress site rescue cost?

The diagnosis is scoped and priced first, on its own. The repair is then priced from the diagnosis, so you are never paying for open-ended hours on a problem nobody has defined yet. Send what you know about the site and we will quote the diagnosis within a working day.

Can you rescue a site if we do not have hosting or admin access?

Often, yes. We have recovered access through hosting providers, domain registrars and database credentials many times. Bring whatever you have, including old emails from the previous developer.

Will you keep our existing theme and plugins?

Wherever they are sound, yes. A rescue is not an excuse to rebuild. If a plugin or the theme is the cause of the problem, we say so and give you options.

Can you take over a site from another agency?

Yes. We do this for businesses directly and, white-label, for agencies inheriting a client's site from a previous supplier.

Proof you can check yourself

Every number below is on a page we do not control. Open the links and judge for yourself.

4.95 / 5771 projects for 356 clients on Codeable since 2019Codeable profile
ToptalVerified Expert in Engineering, member since 2019Toptal profile
30,000+active installs of WP Responsive Menu, on wordpress.org since 2014Plugin listing
160,000+downloads of RestroPress, rated 4.4 out of 5 by 102 usersPlugin listing

★★★★★

He was professional from the very first message, responded quickly at every stage, and took the time to really understand my situation before recommending anything. He explained technical decisions in plain language, never made me feel rushed or talked down to, and was genuinely understanding of my priorities and budget.

Lisa V., via Codeable, August 2026

★★★★★

He didn't just identify issues, he explained what mattered, why it mattered, and what should be done next without trying to overcomplicate or oversell anything. I came away with a lot of confidence in both his knowledge and his approach. I've already decided to continue working with him on the next phases.

Brian W., via Codeable, August 2026

★★★★★

He helped update an old custom Genesis child theme to the latest version and ensure compatibility with PHP 8.4. Along the way, he discovered several other problems that he fixed at no cost. He exceeded my expectations in every way.

Don K., via Codeable, August 2026

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MagniGeeks Technologies PVT LTD.    
211, Second Floor, District Center, 
BBSR, ODISHA, INDIA-751016 

( India ) +91 6371 232 567
                                                                                                                           
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